BRUNCH WITH BOSSES IS BACK | JUNE 6 in NORFOLK, VA→

Become an Insider Subscribe Today Subscribe Today Subscribe Today →

become a member →

Terms & Conditions

Welcome to Boss Up Girl. These Terms and Conditions govern your access to and use of the Boss Up Girl websites, including bossupgirl.com and shop.bossupgirl.com, as well as our memberships, events, programs, products, services, communications, and related online platforms.

In these Terms and Conditions, “Boss Up Girl,” “we,” “us,” and “our” refer to Boss Up Girl and its authorized representatives. “You” and “your” refer to any person who accesses our websites, creates an account, purchases a product or service, registers for an event, joins a membership, or otherwise interacts with us.

By accessing our websites, submitting information, making a purchase, registering for an event or program, joining a membership, or using our services, you agree to these Terms and Conditions and our Privacy Policy. Please discontinue use of our websites and services if you do not agree to these terms.

1. Eligibility
Our websites, products, memberships, events, and services are intended for individuals who are at least 18 years old. By using our services, you represent that you:
  • Are at least 18 years of age;
  • Have the legal capacity to enter into a binding agreement; and
  • Will provide accurate, current, and complete information when requested.
2. Website Use
You may use our websites only for lawful purposes and in accordance with these Terms and Conditions. You agree not to:
  • Use our websites or services for unlawful, fraudulent, or harmful purposes;
  • Attempt to gain unauthorized access to our systems, accounts, or data;
  • Introduce viruses, malicious code, or other harmful technology;
  • Copy, reproduce, distribute, sell, or exploit our content without permission;
  • Interfere with the operation or security of our websites;
  • Misrepresent your identity or relationship with another person or organization;
  • Use automated systems to collect information from our websites without authorization; or
  • Use our content, community, or services to harass, threaten, discriminate against, or harm another person.
We may suspend or terminate access when we reasonably believe these Terms and Conditions have been violated.
3. Accounts and Registration
Certain services may require you to create an account or submit registration information. You are responsible for:
  • Providing accurate information;
  • Keeping your information updated;
  • Maintaining the confidentiality of your login credentials;
  • Restricting unauthorized access to your account; and
  • Notifying us promptly if you suspect unauthorized activity.
You are responsible for activity conducted through your account unless the activity resulted from circumstances within our control. We reserve the right to decline, suspend, or terminate an account that contains false information, is used improperly, or violates these Terms and Conditions.
4. Products, Programs, Memberships, and Services
Boss Up Girl may offer:
  • Physical or digital products;
  • Membership communities;
  • Coaching or consulting services;
  • Workshops and educational programs;
  • Live or virtual events;
  • Event tickets;
  • Leadership development experiences;
  • Downloadable resources; and
  • Other products or services described on our websites.

Specific terms, deliverables, schedules, eligibility requirements, and limitations may be provided on the applicable sales, registration, checkout, or program page. Those terms are incorporated into these Terms and Conditions. We may modify or discontinue a product, program, membership feature, event, or service when reasonably necessary. When a paid offering is materially changed or canceled, any applicable refund or credit will be handled according to the terms presented at the time of purchase and applicable law.

5. Orders and Payments

By submitting an order, you authorize us and our payment processors to charge the payment method you provide for the displayed purchase price, applicable taxes, shipping costs, and other disclosed fees. You agree to provide accurate billing and payment information. We may cancel, limit, or refuse an order when:

  • A product or service is unavailable;
  • Pricing or descriptive information contains an error;
  • Payment cannot be processed;
  • Fraud or unauthorized activity is suspected; or
  • The transaction violates these Terms and Conditions.

Prices and availability may change without notice. Changes will not affect completed purchases unless an obvious pricing or technical error occurred.

6. Recurring Memberships and Subscriptions
Some Boss Up Girl memberships or services may be offered on a recurring basis. By enrolling in a recurring membership or subscription, you authorize us to charge your selected payment method at the stated billing interval until you cancel. Before completing your purchase, you will be shown:
  • The recurring price;
  • The billing frequency;
  • Any applicable introductory period;
  • Material membership terms; and
  • Available cancellation instructions.

You are responsible for canceling before the next billing date to avoid the next recurring charge. Unless otherwise stated at checkout, cancellation applies prospectively and does not automatically provide a refund for a billing period that has already begun. Access to membership benefits may end when the applicable paid period expires.
7. Events
Event registrations and tickets are subject to the terms shown on the applicable event page. Event details, including the venue, schedule, speakers, activities, and format, may change when reasonably necessary. We will make reasonable efforts to notify registered attendees of material changes using the contact information provided during registration. Unless otherwise stated:
  • Tickets are valid only for the named event;
  • Admission may require registration confirmation or identification;
  • Attendees must follow venue rules and event staff instructions;
  • Disruptive, unsafe, threatening, or inappropriate conduct may result in removal; and
  • Travel, lodging, parking, and related expenses are the attendee’s responsibility.
Event-specific refund, transfer, and cancellation terms will be displayed during registration or on the event page.
8. Refunds and Cancellations
Refund and cancellation eligibility varies by product, membership, event, program, or service. The policy shown on the applicable sales page, checkout page, order confirmation, registration page, or written agreement will apply to your purchase. Unless expressly stated otherwise:
  • Digital products are nonrefundable once accessed or downloaded;
  • Completed services are nonrefundable;
  • Used membership periods are nonrefundable;
  • Missed appointments or events may be nonrefundable; and
  • Refund requests must be submitted to contact@bossupgirl.com.
Nothing in this section limits rights that cannot legally be waived.
9. Mobile Messaging Terms
9.1 Program Name and Description

The mobile messaging program is operated by Boss Up Girl. Individuals who provide their mobile number and expressly opt in may receive text messages related to their interactions with Boss Up Girl.

Our customer-care text messages may include:

  • Responses to customer questions and support requests;
  • Membership communications and onboarding assistance;
  • Account-related notifications;
  • Appointment confirmations, reminders, and follow-ups;
  • Event registration confirmations;
  • Event reminders, updates, and logistical information;
  • Order or service updates; and
  • Other customer-care communications related to a request, registration, membership, purchase, or existing relationship with Boss Up Girl.

Marketing or promotional text messages will be sent only when the recipient has provided the consent required for those messages. Consent to receive customer-care messages does not automatically constitute consent to receive marketing messages.

9.2 Consent to Receive Messages

You may opt in to receive text messages by:

  • Selecting an unchecked SMS consent checkbox on one of our website forms;
  • Registering through a form that clearly displays the applicable SMS disclosure;
  • Requesting text-message assistance from a member of our team;
  • Initiating an SMS conversation with Boss Up Girl; or
  • Using another consent method clearly presented by Boss Up Girl.

Consent applies only to the message types described at the point where you opt in.

Providing your phone number without an accompanying SMS consent statement does not, by itself, constitute consent to receive recurring marketing messages. Consent to receive marketing text messages is not a condition of purchasing a product or service.

9.3 Message Frequency

Message frequency varies based on your interactions with Boss Up Girl, the services you use, the events or programs for which you register, and the questions or support requests you submit.

Some programs may involve recurring messages. The anticipated frequency will be disclosed at the point of opt-in when applicable.

9.4 Message and Data Rates

Message and data rates may apply.

Your mobile carrier’s standard messaging and data charges may apply to messages sent or received through the program. Boss Up Girl is not responsible for charges imposed by your mobile carrier.

9.5 Opting Out

You may cancel SMS messages at any time by replying STOP to a message from Boss Up Girl.

After you reply STOP, you may receive a final confirmation message stating that you have been unsubscribed. You will no longer receive messages from that messaging program unless you opt in again.

Supported opt-out words may also include CANCEL, END, QUIT, REVOKE, OPT OUT, and UNSUBSCRIBE, depending on the messaging platform and mobile carrier.

An SMS opt-out applies to text messages sent through the applicable program or phone number. It does not automatically cancel a membership, event registration, purchase, appointment, or other service.

9.6 Help and Customer Support

For assistance, reply HELP to a Boss Up Girl text message or email contact@bossupgirl.com.

When you reply HELP, you may receive a message containing support information and instructions for contacting Boss Up Girl.

9.7 Rejoining the Program

After opting out, you may rejoin an eligible SMS program by completing the applicable opt-in process again or following other instructions provided by Boss Up Girl.

9.8 Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery may be affected by your device, mobile carrier, network availability, service interruptions, or other circumstances outside Boss Up Girl’s control. Not all mobile devices or carriers may support every messaging feature.

9.9 Accurate Mobile Information

You represent that:

  • The mobile number you provide is accurate;
  • You are the subscriber or customary user of that number; and
  • You are authorized to provide consent for that number.

Please notify us or opt out if your mobile number changes or is reassigned.

9.10 Privacy and Mobile Information

Our collection and use of personal information, including mobile numbers and SMS consent records, are governed by our Privacy Policy.

We do not sell mobile information. Mobile information and SMS consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

We may disclose mobile information to service providers that help us operate our messaging program, such as telecommunications providers, messaging platforms, customer-service systems, and technology vendors. These providers may use the information only to provide services on our behalf or as required by law.

10. Email Communications

When you subscribe to our email list, make a purchase, register for an event, or otherwise provide your email address, we may send transactional or service-related emails relevant to your activity.

We may send marketing emails when permitted by law or when you have subscribed to receive them.

You may unsubscribe from marketing emails by selecting the unsubscribe link included in the message. Unsubscribing from marketing emails will not prevent us from sending necessary transactional messages, such as receipts, account notices, registration confirmations, or service updates.

11. Community Standards

Boss Up Girl memberships, events, virtual groups, and online communities are intended to provide professional, constructive, and respectful environments.

Participants agree not to:

  • Harass, threaten, intimidate, or demean another participant;
  • Engage in discriminatory or hateful conduct;
  • Share another participant’s private information without permission;
  • Record private conversations or sessions without authorization;
  • Solicit members excessively or deceptively;
  • Distribute spam or unauthorized promotions;
  • Misrepresent professional qualifications or results;
  • Infringe intellectual-property rights; or
  • Disrupt community programming or events.

We may remove content, restrict participation, or terminate access when conduct threatens the safety, privacy, integrity, or intended purpose of the community.

12. Confidentiality and Participant Privacy

Our programs and communities may involve discussions about personal, professional, or business matters.

Participants are expected to respect the privacy of others and not disclose private information shared in a nonpublic session, group, or community without permission.

Boss Up Girl cannot guarantee that another participant will maintain confidentiality. Please use appropriate judgment when sharing sensitive, proprietary, financial, personal, or confidential information.

13. Intellectual Property

Unless otherwise stated, all content made available through Boss Up Girl is owned by or licensed to us, including:

  • Names and trademarks;
  • Logos and visual identity elements;
  • Website copy;
  • Photographs and graphics;
  • Videos and audio recordings;
  • Presentations and training materials;
  • Membership resources;
  • Worksheets and templates;
  • Frameworks and methodologies;
  • Digital products; and
  • Event materials.

Your purchase, registration, or membership provides a limited, personal, nonexclusive, nontransferable license to use the materials for your own lawful purposes.

You may not reproduce, republish, distribute, sell, license, modify, publicly display, teach from, or create derivative commercial products from our materials without written permission.

14. User-Submitted Content

You may submit comments, reviews, testimonials, photographs, questions, or other content.

You retain ownership of your original content. By voluntarily submitting content for public display, you grant Boss Up Girl a nonexclusive, worldwide, royalty-free license to host, reproduce, format, and display that content for the purpose for which it was submitted.

We will request appropriate permission before using a private message, private community contribution, photograph, or personal story in external marketing when consent is reasonably required.

You represent that your submitted content:

  • Is accurate to the best of your knowledge;
  • Does not violate another person’s rights;
  • Is not unlawful, defamatory, threatening, or deceptive; and
  • Does not contain harmful software or unauthorized advertising.

We may remove content that violates these Terms and Conditions.

15. Photography and Recording at Events

Boss Up Girl events may be photographed, filmed, or recorded.

When an event includes photography or recording, attendees may appear in event documentation or promotional content. Applicable notices, releases, opt-out procedures, or restricted-filming areas may be provided during registration or at the event.

Please contact us before the event if you have questions or require an accommodation related to photography or recording.

16. Educational and Informational Purposes

Boss Up Girl provides educational, professional-development, community, and informational resources.

Our content does not constitute legal, medical, mental-health, tax, investment, accounting, employment, or financial advice. You are responsible for evaluating information and consulting an appropriately qualified professional when advice specific to your circumstances is needed.

17. No Guarantee of Results

Examples, testimonials, case studies, and participant experiences are provided for illustrative purposes.

Individual results vary. We do not guarantee specific:

  • Income or revenue;
  • Business growth;
  • Career advancement;
  • Employment opportunities;
  • Partnerships or contracts;
  • Media exposure;
  • Investment outcomes;
  • Personal transformation; or
  • Other professional or personal results.

Your results depend on numerous factors, including your participation, decisions, experience, market conditions, and circumstances outside our control.

18. Third-Party Services and Links

Our websites and services may link to or integrate with third-party websites, payment processors, booking platforms, event services, video platforms, community platforms, or other providers.

Third-party services are governed by their own terms and privacy policies. We are not responsible for third-party content, security, availability, or practices. A link to a third-party service does not necessarily constitute an endorsement.

19. Disclaimer of Warranties

To the fullest extent permitted by law, our websites, content, products, and services are provided on an “as is” and “as available” basis.

We do not warrant that:

  • Our websites will always be available or error-free;
  • All information will be complete or current;
  • Defects will always be corrected immediately; or
  • Our systems will be free from every harmful component.

Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.

20. Limitation of Liability

To the fullest extent permitted by law, Boss Up Girl and its owners, officers, employees, contractors, representatives, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of our websites, products, services, programs, memberships, events, or communications.

Where liability cannot legally be excluded, our total liability will be limited to the amount you paid to Boss Up Girl for the specific product or service giving rise to the claim during the six months preceding the event giving rise to liability.

This limitation does not apply where prohibited by law.

21. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless Boss Up Girl and its owners, officers, employees, contractors, representatives, and affiliates from claims, losses, liabilities, damages, or expenses arising from:

  • Your violation of these Terms and Conditions;
  • Your unlawful or improper use of our services;
  • Your violation of another person’s rights; or
  • Content you submit or distribute through our services.
22. Suspension and Termination

We may suspend or terminate access to an account, membership, program, event, community, or service if you:

  • Violate these Terms and Conditions;
  • Fail to make a required payment;
  • Engage in fraudulent, threatening, disruptive, or unlawful conduct;
  • Create a safety or security risk; or
  • Misuse our intellectual property or community resources.

Termination does not eliminate payment obligations or provisions that are intended to survive termination.

23. Governing Law

These Terms and Conditions are governed by the laws of the state of Virginia, without regard to conflict-of-law principles.

Any mandatory consumer protections available under applicable law remain unaffected.

24. Dispute Resolution

Before filing a formal claim, you agree to contact us at contact@bossupgirl.com and make a good-faith effort to resolve the dispute informally.

If the parties cannot resolve the dispute, either party may pursue available legal remedies in a court with proper jurisdiction, unless a separate written agreement requires another dispute-resolution process.

25. Changes to These Terms

We may update these Terms and Conditions to reflect changes to our services, practices, technology, or legal obligations.

The revised version will be posted with an updated effective date. Material changes may also be communicated through our website, email, account notices, or other reasonable means.

Your continued use of our services after revised terms become effective constitutes acceptance of those revised terms, to the extent permitted by law.

26. Severability

If any provision of these Terms and Conditions is found unenforceable, the remaining provisions will remain in effect.

The unenforceable provision will be interpreted or modified to the minimum extent necessary to make it enforceable where permitted by law.

27. Entire Agreement

These Terms and Conditions, our Privacy Policy, applicable purchase terms, event terms, program terms, and any signed written agreement constitute the agreement between you and Boss Up Girl concerning the applicable service.

28. Contact Us

For questions about these Terms and Conditions, your account, or Boss Up Girl’s mobile messaging program, contact:

Boss Up Girl
Website: https://www.bossupgirl.com
Email: contact@bossupgirl.com

For SMS support, reply HELP to a Boss Up Girl text message.

To stop receiving SMS messages, reply STOP.